Privacy Policy

Effective Date: March 12, 2026 | Last Updated: March 12, 2026

Amerishield Health Insurance Agency LLC ("Amerishield," "we," "us," or "our") operates the website www.amerishieldinsurancegroup.com and related services. We are committed to protecting your privacy and personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or provide your personal information.

1. What Information We Collect

We may collect the following types of personal information when you interact with our website, forms, or services:

Information You Provide Directly

Contact Information: First name, last name, email address, phone number, and mailing address (including state and postal code).
Demographic Information: Date of birth, household size, and similar details needed for insurance quoting.
Insurance-Related Information: Health coverage preferences, current coverage details, and other information relevant to finding you the best plan.
Communication Preferences: Your consent choices regarding calls, texts, and emails.

Information Collected Automatically

Device and Browser Information: IP address, browser type, operating system, device type, and screen resolution.
Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, and navigation behavior.
Location Data: General geographic location derived from your IP address.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Insurance Services: To compare health insurance plans, check subsidy eligibility, and provide personalized plan recommendations.
Communication: To contact you about your quote request, account, and insurance options via phone calls, SMS/text messages, or email.
Customer Support: To assist you with questions, claims, plan changes, and ongoing service needs.
Service Improvement: To improve our website, services, and user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

We do not sell your personal information to third parties for their independent marketing purposes.

3. SMS/Text Messaging Opt-In Details

When you provide your phone number and consent on our website, you may opt in to receive SMS/text messages from Amerishield Health Insurance Agency LLC. These messages may include:

Appointment reminders and confirmations
Insurance quote follow-ups and plan information
Account notifications and updates
Promotional messages about insurance products and services

Message frequency varies depending on your interactions and needs. Message and data rates may apply depending on your mobile carrier and plan.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-opt in.

For help or questions about our SMS program, reply HELP to any message or contact us at contact@amerishieldinsurancegroup.com.

We will never share, sell, rent, or otherwise disclose your phone number or SMS opt-in consent information with any third parties or affiliates for their own marketing purposes. Your SMS opt-in data is used solely by Amerishield Health Insurance Agency LLC to communicate with you as described in this policy.

Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These include:

Essential Cookies: Necessary for the website to function properly (e.g., session management, form submissions).
Analytics Cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site) so we can improve our services.
Advertising/Tracking Cookies: May be used by third-party advertising partners to deliver relevant ads and measure campaign performance.

You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of certain parts of our website.

We may also use web beacons, pixel tags, and similar technologies in emails and on our website to track engagement and improve our communications.

5. Data Security Practices

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

Encryption of data in transit using SSL/TLS protocols (HTTPS).
Restricted access to personal data on a need-to-know basis among authorized personnel only.
Regular security assessments and updates to our systems and processes.
Secure data storage with access controls and monitoring.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to taking reasonable precautions to protect your data.

6. Your Rights

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Communications:
- SMS/Text: Reply STOP to any text message to opt out.
- Email: Click the "Unsubscribe" link at the bottom of any marketing email.
- Phone Calls: Request removal from our call list during any call, or contact us directly.
Data Portability: Where applicable, you may request your data in a commonly used, machine-readable format.
Withdraw Consent: You may withdraw consent for data processing at any time, though this may affect our ability to provide certain services to you.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

7. No Sharing of SMS Opt-In Information

Amerishield Health Insurance Agency LLC does not share, sell, lease, rent, or otherwise provide your SMS opt-in consent or phone number to any third parties or affiliates for their marketing purposes. Your opt-in data is strictly used to deliver the SMS communications you have consented to receive from Amerishield Health Insurance Agency LLC and for no other purpose.

8. Information Sharing and Third Parties

We may share your personal information only in the following limited circumstances:

Insurance Carriers: To obtain quotes, facilitate enrollment, and service your insurance policy with the carriers you select.
Service Providers: With trusted vendors who assist us in operating our website, conducting business, or servicing you (e.g., CRM platforms, email service providers), bound by confidentiality agreements.
Legal Requirements: When required by law, regulation, subpoena, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information. We do not share your SMS/text opt-in data with third parties for their own marketing purposes.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need assistance with our SMS program, please contact us:

Email: contact@amerishieldinsurancegroup.com
Phone: (855) 584-1447
Website: www.amerishieldinsurancegroup.com